Storage & Essentials

Organise office documents and supplies with storage furniture from Neva in Bangladesh. The documented range includes Mobile Drawer pedestal storag...

Organise office documents and supplies with storage furniture from Neva in Bangladesh. The documented range includes Mobile Drawer pedestal storage, Vertex multipurpose cabinets, Archive filing cabinets and Track shelving. Choose the format and configuration that fit the items you need to store.

Mobile Drawer and Vertex use melamine board and each have a listed capacity of 20 kg. Archive uses melamine board with a 25 kg capacity. Track uses powder-coated mild steel, with a listed 20–50 kg capacity depending on configuration. Confirm the selected size, board thickness where applicable and shelf arrangement with our team.

The listed cabinets and pedestal drawers arrive assembled, while Track shelving requires assembly. Product-specific delivery estimates are generally 3–5 days inside Dhaka and 3–7 days outside Dhaka; made-to-order category estimates can be longer. Check the chosen model’s details before confirming the order.

Ordering, delivery and after-sales support

Order directly on our website, or send your name, delivery address, mobile number and product details to Neva on WhatsApp or Messenger so our team can place the order for you.

Delivery inside Dhaka: 5–10 days after order confirmation as a category estimate; shorter product-specific estimates take priority.

Delivery outside Dhaka: 7–12 days after the required advance payment as a category estimate; product-specific estimates take priority.

Delivery charge: Free home delivery inside Dhaka; BDT 300 per item outside Dhaka.

Assembly and installation: Free assembly inside Dhaka. Outside Dhaka, instructions and video-call support are available; requirements depend on the product.

Advance payment: A minimum 50% advance payment is required both inside and outside Dhaka.

Warranty duration: 1 year; refer to the product-specific coverage.

Warranty coverage: Edging and broken parts are covered for 1 year, subject to the individual product’s coverage and exclusions.

Warranty exclusions: Scratches, user-caused damage, rough use and overloading are excluded.

Returns and exchanges: Notify Neva within 24 hours of delivery to request a replacement or refund, and retain the original packaging. The customer pays the return shipping cost. Contact Neva Furniture on WhatsApp or Messenger. Our team will send you the claim form link. Include a clear photo or video explaining the issue so our technical team can assess it.

Out-of-stock lead time: Contact Neva for an estimated lead time based on the current shipment and product availability. We will confirm the expected timeline before you proceed.

Frequently asked questions

Where is your showroom?

Our showroom is in Mohakhali, Dhaka. Visit us to compare chairs and desks in person and discuss the options with our team.

Do you deliver outside Dhaka?

Yes, Neva delivers across Bangladesh. Delivery availability and timing depend on the product; check the individual product details for any restrictions.

How long does delivery take?

Inside Dhaka: 5–10 days after order confirmation as a category estimate; shorter product-specific estimates take priority. Outside Dhaka: 7–12 days after the required advance payment as a category estimate; product-specific estimates take priority.

What is the delivery charge?

Home delivery is free inside Dhaka. Outside Dhaka, delivery costs BDT 300 per item.

What payment methods do you accept?

We accept cash, cheque, bank transfer, cards and mobile financial services. Our team can help you arrange the payment method for your order.

Do you offer EMI or instalments?

Yes. The listed EMI terms are 3 months at 5%, 6 months at 7%, 9 months at 9%, or 12 months at 11%. Contact Neva to arrange the instalment option and confirm the total payable amount before placing your order.

Is cash on delivery available?

A minimum 50% advance payment is required both inside and outside Dhaka.

Can I see the product before buying?

Yes. Visit our Mohakhali showroom to try chairs or desks and discuss materials, sizes and available configurations before deciding. Contact us to confirm the model you want to see.

Do you supply offices and corporate clients in bulk?

Yes. Neva supplies offices and corporate clients, including BRAC, ACI, Paragon Group, Haque Group, Skytech, CNRS, ITL and Agora. Contact our team with your product choices, quantities and delivery address for a quotation.

Can I get a quotation, invoice and challan for a company purchase?

Yes. Neva issues formal quotations, invoices and delivery challans for corporate and institutional purchases.

What is your return or exchange policy?

Notify Neva within 24 hours of delivery to request a replacement or refund, and retain the original packaging. The customer pays the return shipping cost. Contact Neva Furniture on WhatsApp or Messenger. Our team will send you the claim form link. Include a clear photo or video explaining the issue so our technical team can assess it.

How do I claim warranty?

Contact Neva Furniture on WhatsApp or Messenger. Our team will send you the claim form link. Include a clear photo or video explaining the issue so our technical team can assess it. For a covered warranty claim, Neva arranges diagnosis and the required parts, transport and reinstallation at no charge. After the warranty expires, replacement parts and service are chargeable.

What happens after the warranty expires?

Neva continues to support the product after the warranty expires. Replacement parts and service are chargeable; contact our team with a photo or video of the issue so we can advise on the next steps.

Does the storage cabinet come with a lock and keys?

Yes. Storage cabinets are supplied with a lock and keys. Contact Neva to confirm the arrangement for your chosen cabinet.

What materials and thicknesses are used in storage furniture?

Materials vary by model. The category includes 1.2 mm metal and melamine board in 16 mm or 18 mm thicknesses. Check the individual model’s construction and confirm the selected configuration with Neva.

Is the storage unit delivered assembled?

Cabinets and pedestal drawers are delivered assembled. Some shelving models require assembly; check the product-specific assembly information.

What is the delivery time for storage furniture?

Delivery depends on the model and stock status. The listed cabinets and shelving have estimates of 3–5 days inside Dhaka and 3–7 days outside Dhaka; made-to-order category estimates can be longer.

What is the warranty on storage furniture?

Storage furniture has a 1-year warranty. Check the product page for the covered parts and exclusions.

Explore office desks, or contact Neva Furniture to discuss your requirements.