Create a reception, lounge or shared seating area with Neva Furniture in Bangladesh. Compare lounge sofas, modular office seating, reception sofas...
Create a reception, lounge or shared seating area with Neva Furniture in Bangladesh. Compare lounge sofas, modular office seating, reception sofas and compact stools by their construction, capacity and configuration. These products are supplied assembled for placement after delivery.
The documented Lounge and Malven models use mahogany wood and carry a listed 300 kg capacity with 3 years of warranty coverage. SOLID combines stainless steel and mahogany wood with a 200 kg listed capacity and a 1-year warranty. Oval and Cubo provide smaller seating options with their own materials and capacities.
Contact Neva to discuss fabric, colour and custom sofa sizes. Our team will confirm the selected configuration, quotation and delivery estimate. Leave suitable access for the assembled furniture to reach its intended room.
Ordering, delivery and after-sales support
Order directly on our website, or send your name, delivery address, mobile number and product details to Neva on WhatsApp or Messenger so our team can place the order for you.
Delivery inside Dhaka: 5–10 days after order confirmation as a category estimate; shorter product-specific estimates take priority.
Delivery outside Dhaka: 7–12 days after the required advance payment as a category estimate; product-specific estimates take priority.
Delivery charge: Free home delivery inside Dhaka; BDT 300 per item outside Dhaka.
Assembly and installation: Delivered assembled; no customer assembly is required.
Advance payment: A minimum 50% advance payment is required both inside and outside Dhaka.
Warranty duration: 1–3 years depending on the model; check the individual product.
Warranty coverage: Category coverage includes leather or fabric and broken wooden parts. The individual product’s coverage, duration and exclusions take priority.
Warranty exclusions: Scratches, user-caused damage, rough use and overloading are excluded.
Returns and exchanges: Notify Neva within 24 hours of delivery to request a replacement or refund, and retain the original packaging. The customer pays the return shipping cost. Contact Neva Furniture on WhatsApp or Messenger. Our team will send you the claim form link. Include a clear photo or video explaining the issue so our technical team can assess it.
Out-of-stock lead time: Contact Neva for an estimated lead time based on the current shipment and product availability. We will confirm the expected timeline before you proceed.
Frequently asked questions
Where is your showroom?
Our showroom is in Mohakhali, Dhaka. Visit us to compare chairs and desks in person and discuss the options with our team.
Do you deliver outside Dhaka?
Yes, Neva delivers across Bangladesh. Delivery availability and timing depend on the product; check the individual product details for any restrictions.
How long does delivery take?
Inside Dhaka: 5–10 days after order confirmation as a category estimate; shorter product-specific estimates take priority. Outside Dhaka: 7–12 days after the required advance payment as a category estimate; product-specific estimates take priority.
What is the delivery charge?
Home delivery is free inside Dhaka. Outside Dhaka, delivery costs BDT 300 per item.
What payment methods do you accept?
We accept cash, cheque, bank transfer, cards and mobile financial services. Our team can help you arrange the payment method for your order.
Do you offer EMI or instalments?
Yes. The listed EMI terms are 3 months at 5%, 6 months at 7%, 9 months at 9%, or 12 months at 11%. Contact Neva to arrange the instalment option and confirm the total payable amount before placing your order.
Is cash on delivery available?
A minimum 50% advance payment is required both inside and outside Dhaka.
Can I see the product before buying?
Yes. Visit our Mohakhali showroom to try chairs or desks and discuss materials, sizes and available configurations before deciding. Contact us to confirm the model you want to see.
Do you supply offices and corporate clients in bulk?
Yes. Neva supplies offices and corporate clients, including BRAC, ACI, Paragon Group, Haque Group, Skytech, CNRS, ITL and Agora. Contact our team with your product choices, quantities and delivery address for a quotation.
Can I get a quotation, invoice and challan for a company purchase?
Yes. Neva issues formal quotations, invoices and delivery challans for corporate and institutional purchases.
What is your return or exchange policy?
Notify Neva within 24 hours of delivery to request a replacement or refund, and retain the original packaging. The customer pays the return shipping cost. Contact Neva Furniture on WhatsApp or Messenger. Our team will send you the claim form link. Include a clear photo or video explaining the issue so our technical team can assess it.
How do I claim warranty?
Contact Neva Furniture on WhatsApp or Messenger. Our team will send you the claim form link. Include a clear photo or video explaining the issue so our technical team can assess it. For a covered warranty claim, Neva arranges diagnosis and the required parts, transport and reinstallation at no charge. After the warranty expires, replacement parts and service are chargeable.
What happens after the warranty expires?
Neva continues to support the product after the warranty expires. Replacement parts and service are chargeable; contact our team with a photo or video of the issue so we can advise on the next steps.
Can I choose the sofa fabric or colour?
Yes. Contact Neva on WhatsApp or Messenger to discuss available fabric and colour choices for your sofa.
How long does sofa delivery take?
Delivery varies by model. Lounge and Malven sofas have a 5–10 day estimate inside Dhaka and 7–12 days outside Dhaka. Some ready models have shorter estimates; check the individual product page before ordering.
Is the sofa delivered assembled?
Yes. Sofas are delivered in assembled condition, so no customer assembly is required.
Can I order a custom sofa configuration or size?
Yes. Neva can discuss custom sizes and configurations. Pricing varies with the requested customisation; contact the team for a quotation before confirming your order.
What is the warranty on sofa upholstery and frame?
The warranty varies by product, generally from 1 to 3 years. Category coverage includes leather or fabric and a broken wooden part; product-specific coverage and exclusions take priority. Check the chosen model’s warranty details.